Who says you can't find love on the Internet?!

Our "relationship" with Mike Harness began more than two years ago as we cruised the internet looking for someone to help us find a house for rent. Mike returned our e-mail within four hours, and for the next three weekends we cruised the real world of Sugar Land and Missouri City on a quest for the perfect rental house at the price we wanted.

Although Mike would only receive one-half month's rent as commission ($700), he responded to us as if we were ready to purchase a million dollar property for cash. And we were successful, finding a nice house on a golf course -- our home for the next two years.

This spring, we were ready to buy a home. Only one name came to mind as our broker: Mike Harness. In a hot market, Mike took us out almost every weekend for a month, helping us evaluate properties and providing expert advice on topics as diverse as home repairs and where to get the best Mexican food! During the week, Mike checked the MLS every night, looking for new listings to alert us to.

There were several instances where a lesser realtor might have succumbed to the lure of a quick sale and steered us to a house that was not what we wanted. Mike didn't yield, staying very professional and optimistic that even in this market we would find the house that fit our needs and our budget.
Through the entire process, from contract to negotiations to close, Mike stayed in contact, making sure we understood what was happening and personally dealing with some sensitive issues to save us the stress. Even after the close, Mike kept in touch to ensure that there were no unanticipated "surprises" when we moved in.
As a result of knowing Mike for more than two years and the successful completion of two business transactions, we have only one thing to say if you are looking for a home: Mike Harness -- "He's da Man!"

Paul & Janice Reinhard
Sugar Land, Texas
Paul N. Reinhard
Global Advisor Organizational Communication
Shell Services International
+713-241-7816;
pnreinhard@shellus.com

Mr. Michael Harness
Keller Williams Realty
Subject: Thank You
Dear Mike:
Jacque and I would like to take this opportunity to thank you for the exceptional service you provided us on the recent purchase of our home.

Technology is a wonderful tool in today’s world. Earlier this year I stumbled across www.sugarlandrealestate.com. While we were looking for a home on the Internet we were able to search many homes that fit our profile. This saved us a tremendous amount of time and frustration. As you know, it was through the Internet we began our acquaintance.
My wife and I have purchased and sold eight homes in our life together. The purchase and sale of these homes in no way qualifies us as experts in the Real Estate field. It does however qualify us as experts, from a consumer point of view, on Real Estate agents. 

My wife has accused me of being too demanding, and maybe I am. However, when we are making the biggest single purchase of our life, I have the right to be demanding. The qualities I have looked for and demanded from an agent who represents us are Market Knowledge, Proactive versus Reactive, Cooperation, and Responsiveness. In every single one of these categories you excelled. For that, we are very grateful.
I will be happy to serve as a reference for you to any client. Especially one who feels apprehensive choosing an agent from the Internet.

Thanks again,
George Colligan
Sugarland, Texas
Colligj@ch.etn.com 

Dear Mike: I am writing to let you know how much your help was appreciated in the sale of my old home and the purchase of my new one. You made the whole transaction run smoothly and I don't know how I would have managed without your guidance.
I was concerned at times over the logistics and time frames of the sale and purchase at the same time, but you made it work out just fine. I appreciate your help in explaining each phase of the two transactions. You made it so much easier to deal with. I will gladly refer you to anyone needing to buy or sell a home!

 Sincerely, 

Wayne Geeslin

Hi Mike: Thank you for all your prompt assistance in the closing. I wish they could all be this pleasant! Cordially, Patti Tristan Lege Properties 713-722-7653 

Dear Mike: We greatly appreciate your cooperation on the sale of 4330 Merriweather. We are pleased to have had the opportunity to work with you. Thank you! I respect your professionalism and your ability to follow up, follow through, negotiate and close! You are to be commended. Toni Nelson, Vice-President, Henry S. Miller Realtors